ACTS FAM Trip 2016 with Lufthansa

ACTS Fam 2016 slider copyThanks to every one of our 272 agents who completed our online courses between January and August this year. We are proud that so many invested time to do our courses and gain knowledge about Austria.

Every year a selection of our ACTS graduates are invited to join the annual ACTS FAM trip to Austria. We are now proud to announce our FAM trip 2016 participants and the regions we have selected for them as well as our partnership with LUFTHANSA.
 
This year’s FAM trip will start on 20th September in
SEEFELD. We will explore the farmer’s market, enjoy local food and do a tour through the town in a horse drawn carriage. On day 3 we will continue to GROSSGLOCKNER HIGH ALPINE ROAD which is the highest surfaced mountain pass road in Austria. The last two days we will spend in the well-known ZELL AM SEE-KAPRUN. We will visit the Kitzsteinhorn glacier and enjoy a boat trip on the lake before we will return on 24th September with Lufthansa.

We were delighted to have the following ACTS agents on this trip:

Company Given name Family name
ACTS Tour (Arabian Company for Travellers Services LTD) Mohammed Ibrahim Shohib
Al Muayed Travel & Tourism Co. Zaheer Nazir Bubere
Al Tayyar Travel Group KalifathullahShareef RahamathullahShareef
Dnata Travels  Muhammad Suleman
Khtoot Alkhayala Travel & Tourism Fahad Kuniyil
Jumbo Travel Porus Singh
Qiblah Travel & Tourism Co (Dnata Kuwait) Premill Eustace D'Souza
Arabian Link Travel Wael Sadek
Regency Travel & Tours Genefer Ganadores Bastol
BCD Travel LLC Edna Alvares
Cozmo Travel Halwan Branch Hayat Ullah Khan
FCm Travel Solutions LLC Vanessa Rubenecia Mancia

Once again, the Austrian National Tourist Office would like to thank all our Austrian Certified Travel Specialists for their ongoing efforts and fantastic work! We are committed to update and improve our training program and help you to be up-to-date about Austria’s most popular holiday destinations!

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Winner announcement:

Update your knowledge of Austria and get the chance to win!

All agents who completed the 7 online courses before 15th August 2016 were in the draw for following prizes.

We would like to thank everybody for their participation.

update your knowledge Gewinner

What do other travel specialists say about ACTS?

Join the ACTS training 2016

We are pleased that you would like to discover more about our charming and exciting travel destination by becoming an "Austrian Certified Travel Specialist" (pdf-file).

  • Learn more about Austria including its popular destinations for the Middle Eastern Market and get ready for your clients!
  • Learn how to meet the diversity of your valued customers’ needs by studying our brand new tailor-made itineraries for e.g. families, couples, shopping fans and many more!
  • Receive the special ACTS certificate 2016 after completing the course successfully
  • The online competition is getting bigger; make sure you stay a valuable travel expert asset for your customers and employer!
  • Only graduates from the ACTS course 2016 will enter the draw for the ATCS FAM trip in autumn 2016

We invite you to use this training as the starting point for a successful long-term partnership with us. Learn about Austria in a fun and interactive way, receive valuable marketing tips and earn the designation of "Austrian Certified Travel Specialist".


Preview of exclusive benefits for ACTS agents only:

  • Official annual ACTS certificate
  • Eligibility to use the ACTS Logo
  • Promotion of ACTS Agencies through ANTO (online listing on ANTO website; direct booking requests are referred to ACTS Agencies, listing as Austria Specialists in annual B2C media supplements)
  • More Information: Austria lexicon, ACTS Mailings,…
  • Earn the invitation to our exclusive ACTS Facebook community (graduate before 15. August 2016 to be considered!)
  • Connect with other travel specialist on our ACTS Facebook community!

Can you and your team afford not to know about Austria?

Arrivals from the Middle Eastern countries to Austria have increased

  • +38,6% last year (2015)
  • +56,1% last two years (2014-2015)
  • +92,2% last three years (2013-2015)

Austria Snapshot Adventure

Take fun snapshots on your virtual tour through Austria and share them with your friends!

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The Official Game App of the Austrian National Tourist Office enables you to:

  1. Create your personalized avatar with your own face on it
  2. Visit Austrian attractions and take snapshots of yourself in front of them
  3. Share your “holiday” snapshots via email, Facebook, Twitter, What's App, etc
  4. Test your skills when you set off to virtual adventures in Austria in 3 exciting game modes: hiking in Tyrol, boat-riding in Salzburg and waltzing in Vienna
  5. Collect coins to unlock and visit more Austrian attractions and take snapshots there and to unlock new moves for your avatar to pose on your snapshot

The game features a new “facemapping” technology to create your realistic personal avatar, multiple sharing options, exciting mini games and stunning images of Austria’s main tourist destinations and attractions as backgrounds for your personal “holiday” snapshots. New images will be added on a regular basis for even more snapshot fun.

ACTS certificate 2016

By the end of the year 2015, 1.884 agents in the Middle East have successfully graduated since the launch of our training back in 2008. To ensure everybody stays informed, we update the content of the courses every year, always in accordance with the needs of the Middle Eastern market and your clients!

This year is no exception: For the first time you will find tailor-made itineraries for various customer profiles, such as families and couples.

The brand new ACTS certificate 2016 will be awarded to agents who take the 2016 edition of our training program.

  • If you are an Austrian Certified Travel Specialist already, have previously received a certificate and wish to receive the ACTS certificate 2016 you have to retake the updated courses in our ACTS 2nd level Training Center.
  • It is important that you use the same log in details so we recognize your record.
  • Don’t forget to keep your company and contact details up-to-date to ensure that we send the ACTS certificate to the right address and can get in touch with you (in case you win a slot on the Fam Trip 2015 for example)
  • If you are not yet an Austrian Certified Travel Specialist please register and proceed with the course.

Thanks to our partners

Logo acts partner 2016